I’m sitting on hold waiting for Orange to call me back, since they’ve a large queue waiting for the Disconnections Unit. Still trying to find news of MetaFilter, I search Technorati (finding nothing); then, of course, I vanity search. Ooh, look at that – I’m up from one inbound blog link to a whole four, one of which is a chap called Chris Heathcote, whose blog I added to NetNewsWire recently. Then I find here that Chris was not only speaking at the O’Reilly Emerging Technology conference I’d wished I’d been at last week… he’s also a customer experience manager at… Orange.
Hang on… they’re calling…
For what it’s worth, Chris: the disconnection folks were excellent, and I’m going because Orange’s charge structure for data is horrible. HSD is far from cheap, and the GPRS rates are huge: O2 GPRS is cheaper than either, and billed more sensibly. Plus I can get the handset I want, and the sign-up package is excellent.
It’s nothing personal.