I’m trying to view a showreel for a client of one of the London artists’ management agencies. The file is in Windows Media Player format… only, WMP crashes on launch on my Mac. My work PC is so old it can’t handle the compression, and it doesn’t have audio, anyway (a common circumstance). So… I can’t see the showreel.
So, I try reinstalling WMP for Mac OS X. No dice, it still falls over. I check the help site, and find this wonderful gem:
Although it is usually possible to play protected files by using Windows Media Player 9 Series for Mac OS X, in some cases you may encounter one of the following issues:
- The Player displays the error message “Cannot open the file. Verify that the path and file name are correct and try again.” In this case, verifying the path and file name will not solve the problem.
- A Web page is displayed that informs you that you should upgrade to a newer version of the Player. In this case, you already have the latest version of Windows Media Player for Mac OS X, so upgrading will not solve the problem.
In both cases, there is no way to resolve the issue, and you won’t be able to play the file.
Oh, for heaven’s sake! If the file was in anything like an MPEG4 format, I could play it on pretty much anything. Including my phone! Grrrr!